About Us International Models are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at internationalmodels22@hotmail.com
Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

We accept a variety of credit and debit cards . We do not charge for any item until it is ready to ship, however, overseas sales of any type will be charged immediately upon receipt of order and the goods will be despatched about 14 days later subject to availability. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, mail or over the internet.

MasterCard and Visa have recently increased there charges for overseas use outside the EU. We will with immediate effect add 1% to the invoice value on the order form when you use them less any VAT relief where applicable.

Shipping And Handling UK shipping rates are automatically calculated in the checkout section of the shop and are based on order value. However we mostly use the Post Office which charges according to weight. International Models reserves the right to adjust post and packing charges to most closely reflect the actual charge which may be higher or lower.

Post and packing charges reflect all additional costs of boxes, internal packing for safe arrival of products.

Current scale of UK. P&P charges which can change without prior notice are

Up to £20 is £3.00

£20 to £30 is £4.00

£30 to £40 is £5.00

£40 to £50 is £6.00

Over £50 is £8.00

Overseas post and packing will be adjusted to reflect the actual post office charges and International Models reserves the right to do this and charge accordingly. Non VAT area's will have VAT removed and product costs altered to reflect no VAT changes.

On orders where the value is such that signed for or recorded delivery should be used International Models reserves the right to charge extra for this cost. Customers preferring extra P&P costs such as Ist class, guaranteed next day, signed for or any other additional costs will have these additional costs added to the card charges without further consultation.

We normally ship within 3 days of customer orders, however stock availability, bank holidays, vacations and shipping facilities may prevent this. Normally International Models will contact the customer by Email should a delay become apparent. In exceptional cases shipping may exceed 28 days. The postal service should deliver all orders within 7 days of despatch.

All internet orders are confirmed immediately upon placing the order. It is entirely the customers responsibility to read the confirmation and ensure every aspect of the order is correct and advise any corrections to International Models. International Models will address all parcels according to the shipping information provided and cannot accept any responsibility for any errors made by the customer. Any delay by the customer in correcting any wrong information will be entirely the customers responsibility should the package already be in the despatch system. The customer may wish to consider extra charges for signed for parcels which for the UK will normally be about 75p and overseas about £4.50 depending on weight. The tracking details will be available to the customer upon payment of this service.

Credit and debit cards require the customer to actually use all the card details correctly including correct start date and expiry dates, security numbers, and issue numbers where available. Failure to provide this information in full and correctly will cause delays to shipping.

Some products are only available via the internet and are not available by phone, written orders or exhibition sales

International Models reserves the right to alter any prices and charges without prior notice. Any orders already placed where the prices have changed due to currency movements or other costs outside the control of International Models the prices charged will reflect any change. International Models will minimise any cost changes to existing orders.

Credit and debit cards will only be charged at the time of despatch where the card is registered in the UK. Overseas cards of any type will be charged immediately upon receipt of order and the goods will be despatched 14 days later subject to availability.

Back orders and below no change.

Orders are delivered by Royal Mail UK or by Airmail if International.

Please review the class of shipping on the checkout form.

****See Delivery Schedule for estimated time of delivery. (How long it is likely to take for your item to be delivered once we have shipped it)****

This calculation acts as a guide to shipping costs, it may be reduced to match already published prices or indeed increased to match those prices. If the parcel requires a signature on receipt which adds to the cost or if the total shipping cost is reasonably more than the automatic calculation we will Email to offer you the right to cancel. All postal charges are kept to a minimum.

Delivery Schedule Estimated Delivery Times

The number of days quoted are based on how long we expect your order to reach you after we have shipped it.

Providing your order is in stock we will normally ship within 3- 5 days on receipt of a valid order and after payment has been received.

Please understand that the times stated below are delivery times and not order processing times. If you allow 4 days to process your order then add the days below, this is the time period in which your goods should arrive. The delivery option as stated on your payment form will refelct delivery and order processing times.

Most goods will be shipped immediatley and should certainly arrive within 7 days. However in exceptional cases such as large orders please allow up to 28 for delivery.

Delivery times after your order has been processed.

UK 1 to 3 Days

Europe 3 to 5 Days

USA / Canada 5 to 7 Days

Rest of World 5 to 7 Days

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges V.A.T. of 17.5% included in all prices

V.A.T. is not included in catalogues.

Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Reaching Us If you need to reach us, please email us internationalmodels22@hotmail.com, alternatively, you can call on

Phone: 01341 250407 International + 44 1341 250407. 

or write to us at

International Models, Plas Cadfor, Llwyngwril, Gwynedd, LL37 2LA

Privacy Policy International Models do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option.

Data collected by this site is used to:

a. Take and fulfill customer orders

b. Administer and enhance the site and service

c. Only disclose information to third-parties for goods delivery purposes


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International Models, Plas Cadfor, Llwyngwril, Gwynedd, LL37 2LA
Phone: 01341 250407 International + 44
1341 250407.

E-mail
internationalmodels22@hotmail.com

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